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Reports

Search filters applied: performance audit AND 2001, 1997 AND compliance, cyber security, workforce and capability AND published .

Published

Actions for Use of the internet and related technologies to improve public sector performance

Use of the internet and related technologies to improve public sector performance

Whole of Government
Cyber security
Information technology
Procurement
Service delivery
Shared services and collaboration
Workforce and capability

Notwithstanding the considerable effort, it is not apparent that the Government's vision can be fully achieved without increased efforts. Based on the current position, to ensure that the Government's vision can be achieved the Audit Office is of the view that the following key issues need to be urgently addressed:  more robust mechanisms are needed to monitor, review and report publicly on progress and benefits a greater emphasis should be place

Published

Actions for Controlling and reducing pollution from industry

Controlling and reducing pollution from industry

Planning
Environment
Compliance
Management and administration
Regulation

The regulatory framework introduced under the Protection of the Environment Operations Act 1997, along with other initiatives progressively being implemented by the Environment Protection Authority (EPA), should enhance the overall effectiveness of environment protection in NSW. The Audit Office is of the opinion that the framework is consistent with best practice and once fully implemented, should contribute to the achievement of further improvements in

Published

Actions for Ambulance Service of NSW: Readiness to respond

Ambulance Service of NSW: Readiness to respond

Health
Internal controls and governance
Management and administration
Shared services and collaboration
Workforce and capability

This performance audit indicates that the Service has considerable work to do to reach its aspirations of being recognised amongst leading examples of best practice services. The commitment of the Service to serving the community and the professionalism of the Service's officers is not in question. It is, however, apparent that a number of barriers to performance will need to be overcome for the Service to perform as well as it would wish.   Parliament

Published

Actions for A review of activities funded by the Statutory Interest Account

A review of activities funded by the Statutory Interest Account

Justice
Compliance
Financial reporting
Internal controls and governance
Management and administration

The Audit Office considers that having regard to the audit findings and the recommendations by the Parliamentary Committee of Public Accounts in Queensland, the Governments should review the arrangements relating to the administration of solicitors’ clients’ monies in New South Wales. The Audit Office considers that such a review should examine particularly the separation of the Law Society’ role as an administrator of funds not invested on clients’ beha

Published

Actions for Large residential centres for people with a disability in NSW

Large residential centres for people with a disability in NSW

Community Services
Compliance
Internal controls and governance
Management and administration
Service delivery

The audit reviewed policies and practices in large government and non-government residential centres to determine if policies and practices protected the human and legal rights, safety and dignity of residents. The report indicates that practices in both government and non-government centres fail to protect adequately the human and legal rights, safety and dignity of residents. Factors contributing to this situation are the absence of minimum criteria f

Published

Actions for Corporate Governance - Volume Two: In practice

Corporate Governance - Volume Two: In practice

Whole of Government
Internal controls and governance
Workforce and capability

This Report, Volume Two: Corporate Governance in Practice reports upon how actual corporate governance practices by NSW public sector boards compare with “better practice”. It found criteria and processes for appointing directors to boards are not always transparent. It also found a more systematic and rigorous approach to the range of corporate governance issues is required across the public sector if it is to approach "better practice", there is a lac

Published

Actions for Corporate Governance - Supplement to Volume Two: Survey Findings

Corporate Governance - Supplement to Volume Two: Survey Findings

Whole of Government
Internal controls and governance
Workforce and capability

A Supplement to Volume Two: Survey Findings has also been prepared, presenting The Audit Office’s survey findings in detail. This may serve as a useful benchmark for governance in the NSW public sector. It found that, supporting/enabling legislation, governance structures and boards creation processes should facilitate better governance practice. It also found boards and management should understand their roles, responsibilities and duties and that thes

Published

Actions for Redundancy arrangements

Redundancy arrangements

Industry
Planning
Compliance
Management and administration
Workforce and capability

The audit identified that overall the agencies had carried out the redundancy process satisfactorily and the process, with some exceptions, complied with Government and internal policies. Government policy states that performance problems should be dealt with by managing the performance of the employee rather than restructuring/redundancy processes. In a limited number of instances certain employees, whose performance had been questioned, had been offere

Published

Actions for Review of NSW Agriculture

Review of NSW Agriculture

Industry
Asset valuation
Infrastructure
Internal controls and governance
Management and administration
Workforce and capability

Following a request from the NSW Legislative Council in September 1996, a performance audit into various matters affecting the operation of the New South Wales Department of Agriculture was undertaken by The Audit Office. Among the recommendations from this report, the Audit Office found that: An economic appraisal should be undertaken before all major developments, including rationalisation plans, are implemented. It should include details of antici