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Reports

Search filters applied: performance audit AND 2014, 2010, 2001 AND compliance, cyber security, workforce and capability AND published .

Published

Actions for Managing Contaminated Sites

Managing Contaminated Sites

Planning
Industry
Environment
Compliance
Internal controls and governance
Management and administration
Project management
Regulation
Risk

NSW Government agencies with large landholdings need to better manage their contaminated sites. When contaminated sites are reported to the Environmental Protection Authority (EPA) there are long delays in assessing the extent of contamination. The EPA also lacks the management controls to ensure that all significantly contaminated sites are actively monitored and key milestones for remediation are met.   Parliamentary reference - Report number #245 -

Published

Actions for Making the Most of Government Purchasing Power - Telecommunications

Making the Most of Government Purchasing Power - Telecommunications

Whole of Government
Compliance
Information technology
Internal controls and governance
Management and administration
Procurement

The Auditor-General has found that agencies have consistently failed to negotiate the best price for their telecommunication contracts and are not getting value for money because of inadequate contract and expense management processes. The audit examined six agencies to assess whether the government was getting value for money from its telecommunications contracts. It again raised problems with the way NSW government agencies manage contracts.   Parli

Published

Actions for Use of Purchasing Cards and Electronic Payment Methods

Use of Purchasing Cards and Electronic Payment Methods

Treasury
Compliance
Fraud
Procurement

NSW government agencies are not making sufficient use of purchasing cards and EFTs to pay for goods and services. There are potential savings in processing costs of around $22 per transaction from purchasing cards and over $7 when using EFTs instead of cheques.   Parliamentary reference - Report number #243 - released 5 June 2014

Published

Actions for NSW State Emergency Service Management of Volunteers

NSW State Emergency Service Management of Volunteers

Justice
Internal controls and governance
Management and administration
Project management
Risk
Service delivery
Workforce and capability

The SES needs to better understand the location, availability and skills of its volunteers so it can properly plan for emergency events. It needs to improve how it selects and retains the right volunteers and provide more up-to-date and focused training. The SES has improved volunteer safety with injury claims falling by 40 per cent to 70 in the four years to 30 June 2013. The average cost of claims has fallen by 58 per cent to $3,547. The SES attribute

Published

Actions for Fitness of Firefighters

Fitness of Firefighters

Justice
Internal controls and governance
Risk
Workforce and capability

Fire and Rescue NSW do not know whether all its firefighters are fit to perform their full range of operational duties. Once they are employed, there are no formal checks on firefighters’ health and fitness during their career. Also, while a health standard for firefighters has been developed it has not been agreed nor implemented.   Parliamentary reference - Report number #239 - released 1 April 2014

Published

Actions for Mental Health Workforce

Mental Health Workforce

Health
Management and administration
Workforce and capability

Compared to the mental health workforce in most other Australian states and territories, the NSW workforce is more concentrated in acute hospitals for adult patients and is marginally smaller for its population. NSW Health increased its mental health workforce between 2006 and 2009. It has improved the geographical distribution of clinicians across the state to more closely match need. It has also increased the number of staff working with younger and ol

Published

Actions for Sick Leave

Sick Leave

Premier and Cabinet
Whole of Government
Management and administration
Workforce and capability

NSW public sector sick leave is higher than other States. The NSW public sector has the highest reported public sector sick leave in Australia. Public sector efforts to reduce sick leave over the last five years has seen a fall of a quarter of a day since 2004-05, less than its target of one day. On average, public sector workers take just over eight days sick leave annually. Recent surveys of public and private sector organisations show that sick leave

Published

Actions for Coal Mining Royalties

Coal Mining Royalties

Industry
Treasury
Compliance
Internal controls and governance
Regulation

Department of Industry and Investment cannot assure the people of NSW that all royalties owed are being paid in full. This is because it does not have sufficiently robust systems and processes to identify what is owed and to make sure it is paid.   Parliamentary reference - Report number #208 - released 30 November 2010

Published

Actions for Electronic Information Security

Electronic Information Security

Whole of Government
Cyber security
Internal controls and governance
Risk

The Government is not able to provide assurance that it is safeguarding its holdings of sensitive personal information because its policy has not been properly implemented. This is likely to remain the case until there are clear, mandatory, minimum standards that agencies sign up to, and scrutiny of performance against these standards is strengthened.   Parliamentary reference - Report number #207 - released 20 October 2010

Published

Actions for Helicopter Emergency Medical Service Contract

Helicopter Emergency Medical Service Contract

Health
Compliance
Management and administration
Procurement

We found that the contract process was satisfactory. Ambulance data show that the performance of CHC is meeting contract requirements with the exception of the availability of the Wollongong helicopter. Ambulance’s ability to transport patients to the right hospital at the right time has improved. However the cost of the new Greater Sydney helicopter contract is three times higher than before.   Parliamentary reference - Report number #206 - released 2