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Reports

Published

Actions for Fraud control improvement kit: Meeting your fraud control obligations

Fraud control improvement kit: Meeting your fraud control obligations

Whole of Government
Fraud
Internal controls and governance
Management and administration

Fraud risks, and fraud control obligations, are growing at a rate which demands that more be done.  Our 2005 report showed that still only 50 per cent of NSW public sector organisations had achieved an adequate level of performance in developing and implementing a fraud control strategy.  In response to this, our 2005 report provided a range of recommendations for improving fraud control and urged that fraud control become a key item for attent

Published

Actions for Agency use of performance information to manage services

Agency use of performance information to manage services

Treasury
Whole of Government
Management and administration

Overall the results were mixed. There is some good news but this is such a basic and vital issue that we must conclude that a good deal more needs to be done. Three agencies did not have sufficient information to provide a balanced view of services. And two of these agencies could not tell us whether their services actually made a difference to customers. Across the ten programs we found many examples of good practice, but some variation in the quality a

Published

Actions for The Cross City Tunnel Project

The Cross City Tunnel Project

Transport
Treasury
Premier and Cabinet
Planning
Environment
Infrastructure
Management and administration
Procurement
Project management
Risk

In our opinion the Government’s ‘no net cost to government’ requirement was a legitimate (but not the only possible) basis for the tunnel bid process. The Government was entitled to decide that tunnel users meet the tunnel costs. Structuring the bid process on the basis of an upfront reimbursement of costs incurred (or to be incurred) by the Roads and Traffic Authority (RTA) was therefore appropriate. In our opinion, however, the Government, Treasu