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Reports

Published

Actions for Managing Overtime: RailCorp and Roads and Maritime Services

Managing Overtime: RailCorp and Roads and Maritime Services

Transport
Management and administration
Workforce and capability

Overtime is a significant cost for RailCorp and Roads and Maritime Services, adding about ten per cent to the cost of regular salaries. RailCorp’s overtime cost was $133.7 million in 2010–11, and at Roads and Maritime Services it cost $49.3 million.

 

Parliamentary reference - Report number #223 - released 20 June 2012

Published

Actions for Improving the Performance of Metropolitan Bus Services

Improving the Performance of Metropolitan Bus Services

Transport
Internal controls and governance
Management and administration
Procurement
Service delivery

The 2004 Review of Bus Services in NSW always envisaged that there would be a transition period as the new bus contracts were introduced. NSWTI has developed and implemented the new arrangements, and pursued a range of new initiatives including the network improvement program, strategic corridors and uniform bus fares and concessions. The new contracts provided for a performance management regime to hold operators accountable. But this is still being developed four years after the bus contracts came into effect and it remains unproven as a basis for ensuring value for money from the contracts - each of which guarantees monopoly rights to the operators.

 

Parliamentary reference - Report number #198 - released 10 March 2010

Published

Actions for Improving efficiency of irrigation water use on farms

Improving efficiency of irrigation water use on farms

Industry
Management and administration
Procurement
Service delivery
Shared services and collaboration

The Department of Primary Industries (DPI) has a crucial role in assisting the irrigation industry to respond to the conflicting demands placed upon the state’s water resources. The State Plan emphasises the importance of water to agriculture, and gives DPI responsibility to use its training programs to help farmers continue to increase water use efficiency. DPI needs to work closely with agencies with which it shares responsibilities in the State Plan to ensure that its water use efficiency activities contribute to the State Plan goals. It needs to work closely with Treasury to document the services it will require to do this, the resources which will be needed, and how its success will be measured. This will ensure that DPI is well placed to continue to assist the NSW farming industry to adapt and survive periods of reduced water availability. 

 

Parliamentary reference - Report number #172 - released 21 November 2007

Published

Actions for Connecting with public transport

Connecting with public transport

Transport
Information technology
Infrastructure
Internal controls and governance
Management and administration
Project management
Service delivery
Workforce and capability

We see considerable potential for the Ministry of Transport to plan and manage interchanges more effectively, so as to make better use of our public transport network. We believe that the Ministry now needs to focus more on multi-modal transport planning and interchange performance. It needs to assign responsibility for the coordination and oversight of inter-modal operations to an entity resourced for the purpose. Without this it will continue to be very difficult to identify and address unmet needs, seek and secure stakeholder funding, and monitor and evaluate system performance.

 

Parliamentary reference - Report number #168 - released 6 June 2007