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Reports

Published

Actions for Helping older people access a residential aged care facility

Helping older people access a residential aged care facility

Health
Community Services
Compliance
Internal controls and governance
Management and administration
Risk
Service delivery
Shared services and collaboration
Workforce and capability

Assessment processes for older people needing to go to an Residential Aged Care Facility (RACF) vary depending on the processes of the Aged Care Assessement Teams (ACAT) they see and whether or not they are in hospital. The data collected on ACAT performance was significantly revised during 2004 making comparisons with subsequent years problematic. ACATs have more responsibilities than assessing older people for residential care. It is not clea

Published

Actions for The Cross City Tunnel Project

The Cross City Tunnel Project

Transport
Treasury
Premier and Cabinet
Planning
Environment
Infrastructure
Management and administration
Procurement
Project management
Risk

In our opinion the Government’s ‘no net cost to government’ requirement was a legitimate (but not the only possible) basis for the tunnel bid process. The Government was entitled to decide that tunnel users meet the tunnel costs. Structuring the bid process on the basis of an upfront reimbursement of costs incurred (or to be incurred) by the Roads and Traffic Authority (RTA) was therefore appropriate. In our opinion, however, the Government, Treasu

Published

Actions for Agencies working together to improve services

Agencies working together to improve services

Premier and Cabinet
Treasury
Justice
Transport
Education
Internal controls and governance
Service delivery
Shared services and collaboration

In the cases we examined, we found that agencies working together can improve services or results. However, the changes were not always as great as anticipated or had not reached maximum potential. Establishing the right governance framework and accountability requirements between partners at the start of the project is critical to success. And joint responsibility requires new funding and reporting arrangements to be developed.   Parliamenta

Published

Actions for NSW Senior Executive Service: Professionalism and Integrity Volume 1 Part 1 Summary and Research Report

NSW Senior Executive Service: Professionalism and Integrity Volume 1 Part 1 Summary and Research Report

Premier and Cabinet
Internal controls and governance
Workforce and capability

The Audit Office is of the opinion that there are several features of the current Senior Executive Service (SES) model, or its application, which hinder the capacity of the SES to operate effectively in line with the Government’s stated objectives. The ultimate effect of these features is to reduce the capacity or perceived capacity of the SES to meet the Government’s objectives for the operation of the SES. Taken overall, difficulties in the SES i

Published

Actions for NSW Senior Executive Service: Professionalism and Integrity Volume 1 Part 2 SES Research

NSW Senior Executive Service: Professionalism and Integrity Volume 1 Part 2 SES Research

Premier and Cabinet
Internal controls and governance
Workforce and capability

This Performance Audit Report, prepared by the University of Technology, Sydney (UTS) on behalf of The Audit Office of New South Wales (NSW), is a study of the NSW Senior Executive Service (SES). It found the dissonance between where optimal executive performance might take place on a performance spectrum, encompassing the formal SES and less formal political arenas, is canvassed. The critical point here is that this arena, between the informal politica

Published

Actions for Redevelopment proposal for East Fairfield (Villawood) Estate

Redevelopment proposal for East Fairfield (Villawood) Estate

Community Services
Infrastructure
Management and administration
Procurement
Project management
Service delivery

This audit examines the processes which led to the Government’s decision to demolish and sell the East Fairfield (Villawood) housing estate at a cost of nearly $32m gross ($17m net). In doing so, the audit focuses on whether the decision process demonstrates that it is an efficient and effective use of government funds. The audit raises a number of concerns about the decision-making process. Although demolition and redevelopment may have been the most e