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Search filters applied: community services, justice AND performance audit AND 2006, 2005 AND compliance, regulation AND published .

Published

Actions for Helping older people access a residential aged care facility

Helping older people access a residential aged care facility

Health
Community Services
Compliance
Internal controls and governance
Management and administration
Risk
Service delivery
Shared services and collaboration
Workforce and capability

Assessment processes for older people needing to go to an Residential Aged Care Facility (RACF) vary depending on the processes of the Aged Care Assessement Teams (ACAT) they see and whether or not they are in hospital. The data collected on ACAT performance was significantly revised during 2004 making comparisons with subsequent years problematic. ACATs have more responsibilities than assessing older people for residential care. It is not clear whether

Published

Actions for Managing and Measuring Success: Department of Juvenile Justice

Managing and Measuring Success: Department of Juvenile Justice

Justice
Compliance
Internal controls and governance
Management and administration
Service delivery

Criminal or anti-social juvenile behaviour affects us all. Some of us may be victims of juvenile crime, some may be apprehensive about their personal safety, while others may know of young people who have been in trouble with the law. And, as taxpayers, all of us contribute to the costs of juvenile justice. Currently about one in every 200 young people in NSW is convicted of a crime each year. The Department of Juvenile Justice works with these young of

Published

Actions for Coordination of Rescue Services

Coordination of Rescue Services

Justice
Internal controls and governance
Management and administration
Regulation
Service delivery
Workforce and capability

Nearly 11,000 rescues are carried out each year in New South Wales, the majority involving motor vehicle accidents. In metropolitan areas we have three emergency services providing general land rescue - NSW Police, the Ambulance Service and the NSW Fire Brigades. The two volunteer services, the State Emergency Service and the Volunteer Rescue Association, generally cover the remainder of the State. Rescue arrangements in NSW are different to all other

Published

Actions for Follow-up of Performance Audit: Maintenance of Public Housing

Follow-up of Performance Audit: Maintenance of Public Housing

Community Services
Compliance
Internal controls and governance
Management and administration
Regulation

Periodically we review the extent to which agencies have implemented the recommendations they accepted from our earlier audits. This gives Parliament and the public an update on the extent of progress made. Maintaining public infrastructure – whether social or economic – is a topic that is attracting significant attention. In this follow-up audit, we examine changes following our April 2001 report on how well the Department of Housing managed its publi