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Reports

Search filters applied: community services, whole of government AND performance audit AND 2010, 2006 AND cyber security, internal controls and governance, risk, workforce and capability AND published .

Published

Actions for Sick Leave

Sick Leave

Premier and Cabinet
Whole of Government
Management and administration
Workforce and capability

NSW public sector sick leave is higher than other States. The NSW public sector has the highest reported public sector sick leave in Australia. Public sector efforts to reduce sick leave over the last five years has seen a fall of a quarter of a day since 2004-05, less than its target of one day. On average, public sector workers take just over eight days sick leave annually. Recent surveys of public and private sector organisations show that sick leave

Published

Actions for Electronic Information Security

Electronic Information Security

Whole of Government
Cyber security
Internal controls and governance
Risk

The Government is not able to provide assurance that it is safeguarding its holdings of sensitive personal information because its policy has not been properly implemented. This is likely to remain the case until there are clear, mandatory, minimum standards that agencies sign up to, and scrutiny of performance against these standards is strengthened.   Parliamentary reference - Report number #207 - released 20 October 2010

Published

Actions for Working With Children Check

Working With Children Check

Community Services
Compliance
Internal controls and governance
Management and administration
Regulation
Risk
Workforce and capability

To be effective the WWCC has to be thorough. Gaps in the checking process such as employers not checking everyone they should mean that people who may pose a risk to children are not identified. We found that the WWCC does not reliably identify all those who may pose a risk to children. Audit conclusion and recommendations Working With Children Check 3 In addition, we found the Commission does not monitor the compliance of employers, the self-employed or

Published

Actions for Helping older people access a residential aged care facility

Helping older people access a residential aged care facility

Health
Community Services
Compliance
Internal controls and governance
Management and administration
Risk
Service delivery
Shared services and collaboration
Workforce and capability

Assessment processes for older people needing to go to an Residential Aged Care Facility (RACF) vary depending on the processes of the Aged Care Assessement Teams (ACAT) they see and whether or not they are in hospital. The data collected on ACAT performance was significantly revised during 2004 making comparisons with subsequent years problematic. ACATs have more responsibilities than assessing older people for residential care. It is not clear whether

Published

Actions for Fraud control improvement kit: Meeting your fraud control obligations

Fraud control improvement kit: Meeting your fraud control obligations

Whole of Government
Fraud
Internal controls and governance
Management and administration

Fraud risks, and fraud control obligations, are growing at a rate which demands that more be done.  Our 2005 report showed that still only 50 per cent of NSW public sector organisations had achieved an adequate level of performance in developing and implementing a fraud control strategy.  In response to this, our 2005 report provided a range of recommendations for improving fraud control and urged that fraud control become a key item for attention by aud