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Reports

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Actions for Development applications: assessment and determination stages

Development applications: assessment and determination stages

Local Government
Planning
Internal controls and governance
Management and administration
Service delivery

A development application (DA) is a formal application for development that requires consent under the NSW Environmental Planning and Assessment Act 1979. It is usually lodged with the local council for processing and determination, and consists of standard application forms, supporting technical reports and plans.  The NSW Department of Planning and Environment (DPE)’s ‘Development Assessment Best Practice Guide' describes the development assessment pr

Published

Actions for Student attendance

Student attendance

Education
Management and administration
Service delivery

Poor attendance at school is related to poor student outcomes, particularly once patterns of non-attendance have been established. This report examined how the NSW Department of Education (the department) is managing student attendance in NSW government schools. What we found Around a third of students in Years 1–10 attended school less than 90% of the time in semester one, 2021. Missing more than 10% of school may put a stud

Published

Actions for NSW planning portal

NSW planning portal

Planning
Industry
Environment
Local Government
Information technology
Project management
Risk

The ePlanning program is an initiative of the Department of Planning and Environment (the department) to deliver a digital planning service for New South Wales through the NSW planning portal (the portal). Using the portal, relevant planning activities can be carried out online, including all stages of development applications. The portal has been developed under three separate business cases in 2013, 2014 and 2020. In late 2

Published

Actions for Building regulation: combustible external cladding

Building regulation: combustible external cladding

Finance
Local Government
Planning
Compliance
Infrastructure
Regulation
Risk

The report focuses on how effectively the Department of Customer Service (DCS) and Department of Planning and Environment (DPE) led reforms addressing the unsafe use of combustible external cladding on existing residential and public buildings. Nine local councils were included in the audit because they have responsibilities and powers needed to implement the NSW Government’s reforms. What we found After the June 2017 Grenfel

Published

Actions for Local government business and service continuity arrangements for natural disasters

Local government business and service continuity arrangements for natural disasters

Local Government
Internal controls and governance
Management and administration
Project management
Risk
Service delivery

Natural disaster events, including bushfires and floods, have directly impacted some local councils in New South Wales over recent years. It is important for local councils to effectively plan so that they can continue operations through natural disasters and other disruptions. This audit assessed the effectiveness of Bega Valley Shire Council and Snowy Valleys Council’s approaches to business and service continuity arrangement

Published

Actions for COVID Intensive Learning Support Program

COVID Intensive Learning Support Program

Education
Management and administration
Project management
Service delivery
Workforce and capability

This audit examined a state-wide program to provide small-group tuition to students disadvantaged by the move to learning from home during 2020. The audit assessed the design and implementation of the program. What we found The program design was based on research and data showing learning loss during 2020.  The department rapidly planned and developed the policy design and guidelines for schools.  Governance arrangements m

Published

Actions for Rail freight and Greater Sydney

Rail freight and Greater Sydney

Transport
Information technology
Infrastructure
Management and administration
Project management
Service delivery

The movement of freight contributes $66 billion annually to the NSW economy. Two thirds of all freight in NSW moves through Greater Sydney, and the volume of freight moving through Greater Sydney is expected to increase by 48 per cent by 2036. This audit assessed the effectiveness of transport agencies in improving the use of rail freight capacity in Greater Sydney, and to meet current and future freight demand. What we found

Published

Actions for Access to health services in custody

Access to health services in custody

Health
Justice
Management and administration
Service delivery

This audit assessed whether adults in custody have effective access to health services. The audit examined the activities of Justice Health and Corrective Services NSW. What we found The majority of custodial patients receive timely health care, but a small proportion of patients are not receiving care within target timeframes. Eleven per cent of scheduled health appointments are not attended, and agencies can do more to unde

In progress

Actions for Cyber Security NSW

Cyber Security NSW

Finance
Cyber security
Information technology
Risk

Audit background Cyber Security NSW (CS NSW) was established in 2019 in response to the 2018 performance audit report, Detecting and Responding to Cyber Security Incidents. That audit found that there was no whole-of-government capability to detect and respond effectively to cyber security incidents. CS NSW is relatively new and operates within the Department of Customer Service (DCS) with a large scope of responsibilities. As such, the focus of this au

Published

Actions for Managing cyber risks

Managing cyber risks

Whole of Government
Transport
Cyber security
Information technology
Internal controls and governance
Procurement
Risk

This audit assessed how effectively Transport for NSW (TfNSW) and Sydney Trains identify and manage their cyber security risks. The NSW Cyber Security Policy (CSP) sets out 25 mandatory requirements for agencies, including implementing the Australian Cyber Security Centre’s Essential 8 strategies to mitigate cyber security incidents, and identifying the agency’s most vital systems, their ‘crown jewels’.  The audited agencies h