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Actions for Use of consultants

Use of consultants

Treasury
Procurement

Audit background NSW Government agencies engage consultants to provide advice to inform their decision-making. Using consultants can provide access to skills that are not necessary, sensible or economic for an agency to build or maintain itself. However, there are risks associated with the use of consultants. Some of these risks were raised in our State Finances 2021 report. The NSW Government made a commitment in 2019 to reduce spending on consultants

Published

Actions for Facilitating and administering Aboriginal land claim processes

Facilitating and administering Aboriginal land claim processes

Planning
Environment
Industry
Local Government
Premier and Cabinet
Whole of Government
Cross-agency collaboration
Compliance
Management and administration

The Aboriginal Land Rights Act 1983 (NSW) (the Act) provides land rights over certain Crown land for Aboriginal Land Councils in NSW. If a claim is made over Crown land (land owned and managed by government) and meets other criteria under the Act, ownership of that land is to be transferred to the Aboriginal Land Council. This process is intended to provide compensation for the dispossession of land from Aboriginal people in N

Published

Actions for Building regulation: combustible external cladding

Building regulation: combustible external cladding

Finance
Local Government
Planning
Compliance
Infrastructure
Regulation
Risk

The report focuses on how effectively the Department of Customer Service (DCS) and Department of Planning and Environment (DPE) led reforms addressing the unsafe use of combustible external cladding on existing residential and public buildings. Nine local councils were included in the audit because they have responsibilities and powers needed to implement the NSW Government’s reforms. What we found After the June 2017 Grenfel

Published

Actions for Compliance with the NSW Cyber Security Policy

Compliance with the NSW Cyber Security Policy

Whole of Government
Compliance
Cyber security
Information technology

This audit assessed nine agencies’ compliance with the NSW Cyber Security Policy (CSP) including whether, during the year to 30 June 2020, the participating agencies: met their reporting obligations under the CSP reported accurate self-assessments of their level of maturity implementing the CSP’s requirements including the Australian Cyber Security Centre’s (ACSC) Essential 8. What we found Key elements to strengthen cyber se

Published

Actions for Managing cyber risks

Managing cyber risks

Whole of Government
Transport
Cyber security
Information technology
Internal controls and governance
Procurement
Risk

This audit assessed how effectively Transport for NSW (TfNSW) and Sydney Trains identify and manage their cyber security risks. The NSW Cyber Security Policy (CSP) sets out 25 mandatory requirements for agencies, including implementing the Australian Cyber Security Centre’s Essential 8 strategies to mitigate cyber security incidents, and identifying the agency’s most vital systems, their ‘crown jewels’.  The audited agencies h

Published

Actions for Grants administration for disaster relief

Grants administration for disaster relief

Treasury
Finance
Compliance
Fraud
Management and administration
Project management

The report examined whether NSW Treasury, Service NSW and the Department of Customer Service effectively administered grants programs funded under the $750 million Small Business Support Fund, including: $10,000 Small Business Support Grant $3,000 Small Business Recovery Grant. What we found The agencies effectively implemented the grants within required timeframes, reflecting the NSW Government’s decision to deliver urgent f

Published

Actions for Government advertising 2018-19 and 2019-20

Government advertising 2018-19 and 2019-20

Whole of Government
Finance
Community Services
Compliance
Management and administration
Procurement

A report released today by the Auditor-General for New South Wales, Margaret Crawford found that select advertising campaigns conducted by Service NSW and the NSW Rural Fire Service met most requirements of the Government Advertising Act, regulations, Guidelines and other laws. However, the audit found that Service NSW inappropriately used its post campaign evaluation to measure sentiment towards and confidence in the NSW Government.   While agency anal

Published

Actions for Funding enhancements for police technology

Funding enhancements for police technology

Justice
Community Services
Information technology
Management and administration
Procurement
Project management

This report focuses on how the NSW Police Force managed a $100 million program to acquire new technology. The program invested in technologies intended to make police work safer and quicker. These included body-worn video (BWV) cameras, smart phone devices, mobile fingerprint scanners and hand-held drug testing devices. The audit found that while the NSW Police Force mostly managed the ‘Policing for Tomorrow’ program effectively, investment decision mak

Published

Actions for Destination NSW's support for major events

Destination NSW's support for major events

Treasury
Financial reporting
Management and administration
Procurement
Project management
Service delivery

This report focuses on whether Destination NSW (DNSW) can demonstrate that its support for major events achieves value for money. The audit found that DNSW’s processes for assessing and evaluating the major events it funds are mostly effective, but its public reporting does not provide enough transparency. DNSW provides clear information to event organisers seeking funding and has a comprehensive methodology for conducting detailed event assessments. H

Published

Actions for Integrity of data in the Births, Deaths and Marriages Register

Integrity of data in the Births, Deaths and Marriages Register

Justice
Premier and Cabinet
Whole of Government
Cyber security
Fraud
Information technology
Internal controls and governance
Management and administration

This report outlines whether the Department of Customer Service (the department) has effective controls in place to ensure the integrity of data in the Births, Deaths and Marriages Register (the register), and to prevent unauthorised access and misuse. The audit found that the department has processes in place to ensure that the information entered in the register is accurate and that any changes to it are validated. Although there are controls in place