Use of data in transport
2021-22
Contents

Overview

Planners and managers in NSW’s transport system rely on accurate data to ensure the system runs effectively and to the satisfaction of its customers. Good data is also important to citizens as it helps to drive accountability and transparency. Reliable data are also needed to ensure that future transport needs are identified, to ensure that infrastructure and service planning can take place. This audit may examine how effectively and efficiently Transport for NSW collects, analyses and uses relevant data for its operations and/or future transport modelling (for example: estimate and predict travel demand, identify opportunities for innovation and service improvement, quantify service reliability, inform infrastructure planning, and evaluate the effectiveness and efficiency of all modes of transport across NSW).