Emergency services and justice agencies, such as Fire and Rescue NSW and Corrective Services NSW, have higher rates of unplanned leave and overtime compared to other public sector agencies. When used properly, overtime can help meet workload demands while minimising agency costs. However, excessive overtime can lead to higher costs, negatively impact staff wellbeing and mental health, increase risks to safety, lower service delivery quality and lower employee morale. 

This audit will consider whether a selection of emergency services and justice agencies are effectively managing unplanned leave and overtime, in particular whether the use of overtime is justified and well controlled and whether agencies are effectively managing risks to mental health and wellbeing related to the use of overtime.