Under the Education Act 1990 the Department of Education is legally required to ensure that every child receives an education of the highest quality. This includes in alternative education settings such as distance education and schools for specific purposes catering for students with emotional or behavioural disturbances, students in youth detention and students in hospital for long periods of time. The NSW Education Standards Authority (NESA) oversees the program for home schooling registration under delegation from the Minister. 

This audit will assess how well the Department and NESA fulfil their responsibilities to support students to receive a quality education delivered through flexible ways and/ or in alternative settings.

If you have experiences or views on flexible education delivery/alternative education settings, you can share them with the Audit Office. This can be done anonymously if you wish. We will consider all feedback provided as we audit the NSW Department of Education and NESA.  

Please note that the audit mailbox will close COB Friday 28 February 2025. 

You can provide feedback on this audit either through the ‘contribute to this audit’ button in the left hand menu (or the comment icon on top right for mobile) or through this link. 

We may use your feedback to identify key themes, risks or issues which may then be further investigated during the audit. In some instances, we may use extracts of contributions in our audit report as examples of feedback provided where appropriate. If we use extracts of a contribution, we will not identify the source in the report. 

However, please note: 

• We will not examine individual matters, nor can we investigate all issues or concerns raised. In general, the audit team will look for supporting evidence from other sources (such as documentation, data and audit interviews). Please contact the Department of Education, NESA or the NSW Ombudsman regarding individual matters (details below). 
• We will not share your feedback with any party, including the Department of Education or NESA, nor do we publish feedback on our website. 
• While we will consider all feedback provided, we may not contact you to discuss. 
• We are not able to answer questions or provide information collected during the course of the audit. 
• Performance audits focus on assessing whether public money is spent efficiently, effectively, economically and in compliance with the law. The Auditor-General is not permitted to question the merits of government policy objectives. Please visit the Performance audit guide for audited entities (including non-public sector entities) for more information on how we undertake performance audits.

The Audit Office is required by section 38 of the Government Sector Audit Act 1983 to keep information gathered during the course of a performance audit confidential and the Audit Office takes its responsibilities under these sections seriously. 

Exceptions include the Auditor-General’s Report to Parliament – a public document – and where the Audit Office is permitted or required to disclose information under other legislation.

All information that the Audit Office receives, and working papers that the Audit Office creates during an audit, are classed as excluded information in Schedule 2 of the Government Information (Public Sector) Act 2009 (GIPA Act). An access application under the GIPA Act cannot be made for excluded information. 

For more information on our confidentiality obligations, please visit Our confidentiality and reporting obligations for contributions page.

If you have questions or feedback about individual matters, you can: 

• contact the NSW Department of Education through the website 
• contact the NSW Education Standards Authority through the website 
• make a complaint to the NSW Ombudsman online or by calling 1800 451 524.