Business and service continuity planning: Bega Valley Shire Council and Snowy Valleys Council
2020-21
Contents

Overview

Business and service continuity planning assists organisations to prepare for and ensure they can maintain, adapt or restore service delivery in the event of an incident or crisis. This includes natural disasters, such as bushfires, storms and floods. Ideally, business continuity plans would ensure organisations are prepared to respond effectively to the impact of incidents or crises on a wide range of areas including service delivery, safety and availability of staff, availability of IT and other systems, financial management and governance.

This audit will examine the effectiveness of business and service continuity planning processes and implementation in a selection of local councils in preparing these organisations for recent emergency events.