Other Complaints-Handling Agencies

The Audit Office is one agency responsible for holding government to account. There are other agencies that have different responsibilities. Many of these agencies will respond to complaints from the community. 

Listed below are details on some agencies and the complaints they have specific authority to deal with:

Other complaint-handling agencies are included on the NSW Ombudsman’s website.  

Our vision

Our insights inform and challenge government to improve outcomes for citizens.

Our purpose

To help parliament hold government accountable for its use of public resources.

Our values

  • Purpose – we have an impact, are accountable and work as a team.
  • People – we trust and respect others, and have a balanced approach to work.
  • Professionalism – we are recognised for our independence and integrity and the value we deliver.