Audit Program 2017-18

The following audits have been completed or are currently in progress. Further information will be added as it becomes available.




Government advertising

The Government Advertising Act 2011 requires the Auditor-General to conduct a performance audit on at least one government advertising campaign run in each financial year. These audits must include, but are not limited to, assessing whether a government agency is carrying out activities in relation to government advertising campaigns effectively and doing so economically and efficiently and in compliance with this Act, the regulations, other laws and the government advertising guidelines.

This audit will examine two campaigns:

  • 'Stronger Councils, Stronger Communities' for 2015–16
  • 'Dogs deserve better' (Greyhound racing closure) for 2016–17

NSW major event assessments


Implementation of the Government’s Risk Management Framework

Public private partnerships contract management


Cyber security

Property Asset Utilisation Taskforce


Use of ICT to improve teaching and learning

Rapid and continuing advances in information and communication technology (ICT) are changing the ways people share, use, develop and process information and technology. In this digital age, young people will use and interact with ICT in a range of learning, work and social contexts. Schools have responded to this by integrating modern and technology-enabled learning into school curricula. To ensure students benefit from new approaches, schools and teachers need to plan and use ICT resources effectively.

This audit will assess how well NSW schools are using ICT to improve teaching and learning. The audit will focus on:

  • the Department's plans, policies and strategies for use of ICT in schools
  • support and training provided to teachers to integrate ICT into classroom practice
  • monitoring, reporting and evaluation of the impact of ICT on student learning.

Utilisation of school facilities

Connected Communities program – effectiveness of cross-agency coordination


Effectiveness of early intervention programs


Follow up on activity based funding – Management demand and hospital cost/quality variation

ICT project management and benefits realisation in Health

Integrated care

Ambulance Service performance    

Ensuring that ambulance resources are used as efficiently as possible is a key challenge for NSW Ambulance. Demand for ambulance services has been increasing and the nature of that demand is changing due to population growth, demographic changes and an increasing focus on providing integrated health care services.

In recent years, NSW Ambulance has introduced a range of demand management initiatives that aim to improve the efficiency of the use of ambulance emergency resources and provide the right type of care to patients. These include changes to the classification process for 000 calls, referring some patients to health services other than hospital emergency departments, and increasing the range of patient treatment options that paramedics have.

This audit will assess the extent to which NSW Ambulance’s demand management initiatives have improved the efficiency of ambulance services. The audit will focus on:

  • the integration of NSW Ambulance’s demand management initiatives with broader NSW Ambulance and NSW Health strategies
  • NSW Ambulance’s understanding of, and planning for, demand for its services
  • the implementation and monitoring of NSW Ambulance’s demand management initiatives.


Energy rebates for low income households

Strategic Release Framework for Coal


Planning for new/revitalised suburbs

Office of Strategic Lands


Emergency management


Delivering major projects – Pacific Highway


Council reporting on service delivery
This audit will examine how well councils demonstrate service efficiency and effectiveness through their public reporting. The focus of this audit will be on identifying good practice principles and comparing council reporting against these principles. Such an audit will cover all councils that have published reports under the Integrated Planning and Reporting Framework. 
Fraud control in local government
This review will provide a snapshot of fraud in local government and an analysis of council fraud controls against the Audit Office’s Fraud Control Improvement Kit. The approach is likely to mirror our recent special review on fraud control in NSW government agencies.
Shared services
This audit will seek to identify key enablers and barriers to effective and efficient shared services arrangements. Such arrangements are likely to include corporate services but may also include customer services such as waste collection, road maintenance or libraries.  This audit may also examine shared service arrangements between local councils and state government agencies.


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