Asset management in Health

This audit will examine how efficiently and effectively NSW Health and Local Health Districts manage equipment used for the diagnosis or treatment of patients. This may include:

  • functional planning of equipment to meet maximum utility, including the routine scheduling and availability of equipment
  • strategic planning of equipment to ensure demand can be met in a timely and equitable way
  • rules, policies and practices that apply to the buying, leasing and maintaining equipment.

Palliative care

Palliative care is an increasingly important part of the health system. The demand for palliative care services is increasing due to the ageing of the population and increases in the prevalence of cancer and other chronic diseases that accompany ageing.

This audit will look at whether people in New South Wales receive high‑quality palliative care that is timely, coordinated, and responsive to their needs and wishes. This may also include an assessment of progress toward meeting the key objectives set in the ‘NSW Government plan to increase access to palliative care 2012–2016’.


Efficiency of NSW Ambulance services 

Ensuring that ambulance resources are used as efficiently as possible is a key challenge for NSW Ambulance. Demand for ambulance services has been increasing and the nature of that demand is changing due to population growth, demographic changes and an increasing focus on providing integrated health care services.

In recent years, NSW Ambulance has introduced a range of demand management initiatives that aim to improve the efficiency of the use of ambulance emergency resources and provide the right type of care to patients. These include changes to the classification process for 000 calls, referring some patients to health services other than hospital emergency departments, and increasing the range of patient treatment options that paramedics have.

This audit will assess the extent to which NSW Ambulance’s demand management initiatives have improved the efficiency of ambulance services. The audit will focus on:

  • the integration of NSW Ambulance’s demand management initiatives with broader NSW Ambulance and NSW Health strategies
  • NSW Ambulance’s understanding of, and planning for, demand for its services
  • the implementation and monitoring of NSW Ambulance’s demand management initiatives.

Other audits:

  • Follow up on activity based funding – Management demand and hospital cost/quality variation
  • ICT project management and benefits realisation in Health
  • Integrated care


  • Governance arrangements in local health districts and hospitals
  • Rostering system benefits realisation in Health
  • National Disability Insurance Scheme – Impacts on health services